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• How long does it take to process a refund?

  We facilitate refunds on a case by case basis.  For assistance, get in touch with the team here. 

  Once a refund is approved, it will take 3-5 business days to be reversed in your account. 

• Can I pay a deposit?

  All orders require payment to be made up front through our site checkout.

  To discuss larger orders, get in touch with the team here.

• Why do you want to save my card details?

  This is entirely optional - saving your card details allows you to place future orders with us much more quickly.

• I only have American Express. Is there another payment method I can use?

  Absolutely!

   

  A PayPal account will allow you to use your American Express as your card to be charged. You can then use PayPal as the payment method at checkout.

• Is my payment secure?

  Absolutely! We use industry standard secure payment systems for your protection.

   

  If you have any further queries, feel free to get in touch with the team here.