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The basics

  • Can I order samples?

    You can order a sample pack here for a small fee.

    Our sample pack includes:

    • noissue tissue sheets (in 17 and 28 GSM)
    • Compostable noissue stickers
    • A compostable noissue mailer
    • noissue tape strips in white and brown kraft paper, 5cm and 7.2cm. 

    Due to set-up costs, we aren't able to send out customized samples - all sample packs are printed with noissue branding.

    Standard delivery is 31 days, untracked postage. For tracked or expedited delivery (at an additional cost), please contact us.

     

  • Can I get custom sizes?

    We have standard sizes for all of our products which you can see here.

    If you are looking for custom sizes, you can get in touch with the team here, but please note that we have higher MOQ's for these!

     

  • Do you offer products not listed on your site?

    Currently, we only offer custom tissue papercustom stickerscustom tape and compostable mailers.

    Rest assured, we are always exploring new packaging products that are sustainably-sourced and eco-friendly, so watch this space!  

noissue Tissue

  • I want to order 28 GSM tissue, but I can’t find the option?

    We typically print 1 color designs on 17 GSM, and 2 color or full bleed designs on 28 GSM.

     

     

    If you would prefer to have your 1 color design printed on 28 GSM tissue, please get in touch with the team here.

  • Why doesn't the color of my tissue paper exactly match my sticker?

    This is because different printing methods are used for different materials.

    Our tissue paper is produced with offset printing that uses Pantone hex codes, while our stickers are printed digitally using CMYK colors. This can result in a color variation of 5% to 10%.

  • What size is noissue tissue?

    There are two sizes of noissue tissue available:

     

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    • Large - 50x75cm (20" X 30")
    • Small - 38x50cm (15" X 20")
     
  • What GSM is your tissue?

    Our standard tissue for single color printing is 17gsm - the thickness commonly associated with tissue paper.

    Should you need something thicker, we also offer 28gsm. This thickness is used for all 2 color and full bleed printing.

  • How is noissue tissue shipped?

    We ship all noissue tissue orders in custom noissue boxes, offering full protection and a convenient easy-to-use tissue drawer.  

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    Each box can hold 250, 500 or 1,000 sheets, depending on the volume of your order.

  • Is noissue tissue eco-friendly?

    Certainly!  

    We use acid-free paper and soy-based inks. These are FSC-certified materials that are environmentally-friendly and easier to recycle.

See all 7 articles

noissue Foodsafe Paper

  • What sizes can I order?

    noissue Foodsafe Paper is available in 5 sizes to suit most food presentation needs.

    From small to large, we have:

    • 15 x 15cm / 7" x 7"
    • 18 x 25cm / 7" x 10"
    • 25 x 25cm / 10" x 10"
    • 30 x 30cm / 12" x 12"
    • 30cm x 42cm / 12" x 16.5"

    If you're not sure what size might suit your purpose best, get in touch with the team here and we'd be happy to talk through it with you!

  • How many colors can I print on noissue Foodsafe Paper?

    You can customize your noissue Foodsafe Paper with designs using 1 or 2 colors.

    Due to food safety criteria, metallic colors are not available, but any other color in the Pantone library can be incorporated. 

  • Is noissue Foodsafe Paper certified?

    Yes!

    noissue Foodsafe Paper is certified by:

    • The FDA for use with food products
    • FSC for our sustainable paper sources

    Feel free to reach out to the team here if you want to talk through the details. 

  • Is noissue Foodsafe Paper eco-friendly?

    Yes!

    noissue Foodsafe Paper is made from FSC certified paper, printed using soy-based inks, and is 100% recyclable and compostable. 

    The noissue ethos is sustainability first, and our Foodsafe Paper fits right in.

  • How thick is noissue Foodsafe Paper?

    noissue Foodsafe Paper is made using industry standard 38 GSM grease-proof paper.

    This allows for it to be flexible enough for presentation and sturdy enough for almost any kind of use.

noissue Stickers

  • What GSM are your stickers?

    Our stickers are 80GSM

  • What sticker sizes can I order?

    You can see all of our stickers sizes & prices by clicking here. We have also listed all of the shapes and sizes available below!

    Circle/Square:

    - 25 x 25mm / 1 x 1 in

    - 40 x 40mm / 1.5 x 1.5in

    - 50 x 50mm / 2 x 2 in

    - 75 x 75mm / 3 x 3 in

    - 100 x 100mm / 4 x 4 in

    Rectangle:

    - 25mmx 50mm / 1 x 2 in

    - 40mm x 60mm / 1.5 x 2.4 in

    - 25mm x 75mm / 1 x 3 in 

    - 50mm x 80mm / 2 x 3 in

    - 50mm x 100mm / 2 x 4 in 

    - 75mm x 125mm / 3 x 5  in 

    - 75mm x 155mm / 3 x 6 in 

  • What are your release liners made from?
    Release liners are the sheets that our stickers come on.
     
     
    At present, these have a silicone coating on them so unfortunately, they are not compostable. In terms of recycling, this depends on the facilities within your area - but most would be fine to process these.
     
     
    We are working on a solution to make these compostable - stay tuned!
  • What is the best way to dispose of noissue stickers?

    noissue stickers are made out of FSC-certified paper, printed using soy-based ink, and have a non-toxic adhesive. This makes them 100% recyclable and compostable!

     

    Simply remove them and recycle or compost either at home, or in a commercial facility.

     
  • Can I customize the size or shape of noissue stickers?

    We can accommodate custom sizes and/or shapes for a minimum order quantity of 10,000 units.  

    Please contact us here to enquire.

  • What shapes can noissue stickers be?

    Our compostable custom stickers come in two shapes.

    • Circle with 4cm or 5cm diameter
    • Rectangle in 8cm⨯5cm or 6cm⨯4cm sizes

    You can check them out here.

See all 8 articles

noissue Tape

  • noissue Tape Dispenser
    Our manual tape dispenser makes applying noissue Tape a breeze! It can hold all of our sizes of tape and is currently only available to our US customers.
     
     
    We will be releasing this worldwide soon.

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  • What is the diameter of noissue Tape core?
     
    Both sizes of tape have a core with a diameter of 5.75cm or 2.25in
     
  • How thick is noissue tape?

    noissue tape uses 80 GSM paper.

    GSM stands for 'grams per square meter' and measures the weight of paper. 80 GSM is the weight of regular copy paper.

    For more information on GSM, check out our guide here.

     
  • How is noissue tape shipped?

    noissue tape is shipped in boxes of 5, 10, or 50 rolls. All boxes include a sponge inside to activate the tape with water.

     

    As an example; if you order 20 rolls, you can expect to receive two boxes of 10 with 2 sponges.

     
  • What is the lead time for noissue tape?

    The lead time for noissue tape is 21 days total (this includes design finalization, production, and shipping). We also have an option for 15 days with express shipping for a small additional fee.

    If you have an urgent requirement, please get in touch with the team here and we will see if we can help.

  • What is the shelf-life of noissue tape?

    For best use, we recommend using your noissue tape within 1 year of delivery.

    Because the tape is water-activated, it is best to store your tape inside its box and away from humid or wet conditions.

     
See all 13 articles

noissue Compostable Mailers

  • Is a noissue mailer included in the sample pack?

    Yes, it is!

    To order a sample pack, head over to this page.

     

  • What is the best way to store noissue mailers for longevity?

    Compostable noissue mailers should be stored in a cool, dark, dry place to preserve their strength.

    If stored correctly, noissue mailers are strong enough to send parcels around the world for at least 9 months.

  • How durable are noissue mailers?

    Our bags perform much better than conventional plastic.

     

    They don’t break at the bottom when put under heavy weight, and are 100% waterproof. They are also tear-resistant by stretching to distribute the weight over the whole bag, rather than in just one section.

     

    This makes them much more robust, especially for repeat use!

  • What is the shelf life of noissue mailers?

    If stored correctly in a cool, dark, dry place, noissue mailers are strong enough to send parcels around the world for at least 9 months.

  • How see-through is the noissue mailer if there is no base color?

    The noissue mailer, without any base color is translucent and appears 'cloudy'. See photo below.

     
    Blank noissue mailers can be ordered at high minimum order quantities (MOQ), get in touch with the team here to enquire. 
  • Can I custom design a mailer for my business?

    You sure can!  

     

    Please note that our MOQ (minimum order quantity) for custom designs starts at approximately 30,000 units, depending on your size specification.  If this fits your business requirements, please get in touch with the team here

     

    We are currently working on ways to reduce this MOQ and make it more accessible. Should you wish to consider our regular stock noissue mailers, orders start at 100 units - you can check out the pricing for these on the noissue mailer page

See all 10 articles

noissue Stamps

  • What are your sizes/types of stamps?

    We have two types of noissue Stamps:

    Manual Stamps:

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    These are a classic wooden stamp which all come with an ink pad in a color of your choice. You can order these in the below sizes:

    • 3cm x 3cm / 1.19 in x 1/19 in
    • 5cm x 5cm / 1.97 in x 1.97 in
    • 8cm x 8cm / 3.15 in x 3.15 in

    Self-inking Stamps:

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    These come in a color of your choice with a ready-to-go ink cartridge. You can order these in the below size:

    • Circle - 5cm x 5cm / 1.97in x 1.97in
    • 2.6cm x 0.9cm / 1.03 in x 0.36 in
    • 5.8cm x 2.2cm / 2.29 in x 0.87 in
  • How should I take care of my noissue Stamp?

    It doesn't take much to keep your noissue Stamp in optimum condition - here are a few handy tips from the team:

    • Store your stamp in a cool, dry and dark place. Heat and light will sometimes melt, distort or crack the rubber on your stamp and we wouldn't want that!
    • Don't use nasty inks. Yes, we're looking at you alcohol and solvent inks! By using soy-based or water-based inks, the rubber on your stamp will stay healthy and so will the materials you are stamping.
    • Give it a clean every now and again. To do this use a damp cloth or non-chemical based wipes and give it a gentle clean. 
  • How long will my stamp last?

    noissue Stamps are made with quality materials and if kept & used correctly, will last for many years.

    Our traditional wooden stamp is good for well over 10,000 impressions and our self-inking, 10 x that. Check out our article on how to look after your stamp here.

  • Can I buy ink refills?

    At the moment we don't sell ink as a stand-alone product, only when ordered with stamps. We are working on offering our sustainable soy-based inks - stay tuned!

  • What color ink do you have?

    At the moment we have 4 ink colors:

    • Black
    • Blue (Closest to PMS 300 C)
    • Red (Closest to PMS 032 C)
    • Green (Closest to PMS 354 C)

     

  • What are your stamps made of?

    noissue Stamps are made from quality materials, so that they have a longer lifetime. Your stamp also comes with a soy-based ink pad or cartridge, soy inks are a renewable resource, and leave no petroleum behind - so you can use it on compostable materials.

    Self-inking - These are made from over 65% post-consumer waste plastic and come with a soy-based ink cartridge.

    Manual - These are made from FSC certified wood and a rubber pad.

     

See all 9 articles

noissue Cards

  • Do you have cards that fold?

    At present, we don't have any kinds of cards that have a fold line.

    We only have cards that are one piece of card that you can print on the front and back, like a postcard but not like a birthday card!

     

  • What makes noissue Cards sustainable?

    Our cards are made from 100% recycled content, printed with soy-based inks and are 100% compostable and recyclable. 

    Most cards you will see out there have a silicone or plastic coating involved, but not these. Not on our watch. All noissue cards are uncoated and printed with soy-based inks with recycled FSC certified paper. The packaging that we ship the cards in is also completely paper-based and can be composted at home on your heap or recycled to make more noissue Cards!

    Check out more on noissue products here.

  • Can I print double-sided?

    Definitely.

    You can print the same or different designs on both sides. There is no difference in price between doing 1 or 2 sides.

    How many colors you might ask? As many as you like! We print CMYK

  • How thick are noissue Cards?

    Our cards are 350gsm or 16pt

  • Do you have any pre-existing designs?

    Not yet, but very soon! 

    We will be releasing an online editor in the coming months that will have templates and some pre-existing designs so that you can create with ease. If you are a creative and have some ideas you'd like to share - check out our creative community and get signed up here

  • Can I write on the cards?

    Sure can.

    Our cards are uncoated so that they can be composted and recycled easily. Most pens will work just fine when writing on the cards.

See all 8 articles

noissue Recycled Mailers

  • Are they Recyclable?

    Absolutely! 

    As these are made from 100% recycled LDPE, it is best to check on what regulations are in place in your area around curbside recycling. Most local councils & governments will have detailed information readily available for this and will be able to tell you where is best to recycle them.

  • Do they have a shelf life?

    These should be fine to last as long as you need them! To avoid the ink fading over time, keep them in the carton they come in until ready to use.

  • What thickness are they?

    noissue Recycled Mailers are 55UM or 2.15mil thick.

    From the test we have done, this is the optimum thickness to withstand domestic and international shipping whilst using as little material and keeping the mailers as light as we can.

  • What sizes can I buy?

    There are 4 sizes of the noissue Recycled Mailer:

    • 165mm x 230mm 
    • 260mm x 385mm
    • 300mm x 420mm
    • 370mm x 480mm

    There are 2 adhesive strips on each mailer and the flap size is 80mm. If you aren't sure what size will work best for your products, feel free to get in touch with the team and we can help figure it out!

  • What are noissue Recycled Mailers made of?

    The noissue Recycled Mailer is made out of 100% recycled plastic!

    This means that we only ever use waste plastic to make our mailers and are never producing new or virgin plastic. As well as this, the mailers are 100% recyclable so that they can become be made into something else and is commonly referred to in the industry as a circular economy product.

    See more on Circular Economies here.

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