To discuss bulk orders and wholesale discounts, our noissue plus team is always happy to help. You can reach out to the team here.
Do you have a phone number?
At present we only offer email support - you can get in touch with us by clicking the help icon on our website, or email firstname.lastname@example.org
The reason we don't have a phone number is due to the fact that we have customers located all over the world each with intricate questions or details, and we have found over the years these are handled much better over email!
Do you have a re-seller program?
Yes we do!
Please get in touch for more information through the Contact Us button below.
How do I unsubscribe from the mailing list?
If you don't want to receive noissue updates you can either click unsubscribe in any update you receive, or manage your update options here.
- How can I reset my password?
Creating an account
By creating an account you will be able to move through the checkout process faster, view and track your orders, and store multiple shipping addresses.
Creating an account also allows you to store your designs, making future editing or re-ordering easier.
How many colors can I print?
For noissue tissue, our website design tool allows for both 1 and 2 color designs. White doesn't count as a color, so if your color scheme is black and white, it will be a 1 color design.
If you would like to use more than 2 colors in your noissue tissue design, get in touch with the team here. Up to 6 colors can be included at an additional cost.
For stickers and tape, you can include as many colors as you like in your design.
For custom noissue mailers, you can choose 1 base color of the bag and 1 more color for your logo / text / design. Custom mailers have a higher MOQ than stock mailers - feel free to get in touch with the team here for more information.
How can I guarantee color consistency across multiple products?
We get this question a lot and we hope this will shed some light on why there may be slight color differences across products.
The above mainly pertains to matching the color on your noissue Tissue with noissue Stickers & Tape. We print our tissue with solid Pantone colors, whilst stickers and tape are printed with CMYK. Pantone can be matched directly to the swatch whereas CMYK can differ from printer to printer.
The main thing to note is that often our CMYK comes out darker than the direct match, so it is well worth checking with our design team to recommend the CMYK values to try and get the best result! There will always be a chance of a very slight difference, but we will do our utmost to match these!
Can you help me with my design?
No final design on hand? No problem!
Our design tools are super easy to navigate, with templates that allow you to upload your logo and customize the size and orientation to suit your preference.
If you still find that your design isn't looking right, feel free to get in touch with the team here for assistance.
If inspiration is what you're looking for, check out our Instagram!
What are trim and bleed size?
Trim and bleed are general printing terms.
Trim size represents the final dimensions of your noissue products.
Bleed is the portion of your design that extends past the trim size. Bleed is cut off when the artwork is trimmed to the final size so as to make sure your design reaches the very edge of the product.
Will there be any color difference between the digital proof and my actual printed product?
There will be a slight color variance between the digital proof and actual printed product.
This is because any digital proof is rendered in RGB colors (as projected on the screen of your device) and your actual printed product will go through color processing.
Off-set printing for one or two color noissue tissue designs use the Pantone Matching System. Digital printing for noissue stickers, tape, custom mailers, and 3 or more color tissue designs use the CMYK color process.
Can you print metallic colors?
Yes, we can print metallic gold, copper, rose gold and silver on noissue tissue. You can see some great examples in our Instagram.
True metallic colors aren't available for noissue stickers, tape or custom mailers, but we can suggest CMYK alternatives. Feel free to get in touch with the team here to discuss.
Can we split the order into different variations of size, design, or color?
One 'order' corresponds to one design, size, or quantity.
Should you wish for variations of design, size, or quantity, you will need to add each variation as a seperate item in your cart. Each item is then subject to the MOQ for that product.
Feel free to get in touch with the team here to discuss.
- Can I order more than the quantities offered on the website?
I want to order in bulk. Can I get a discount?
Can I get multiple sizes or designs in one order?
You can add multiple sizes or designs as separate items in your cart before checking out.
Please note that as each size or design is considered a separate item, the MOQ for that product will apply to each item.
Can I order less than the stated MOQ at an additional cost per unit?
The current MOQs for noissue products are the lowest MOQs possible for production, and it's currently not possible to manufacture in lower quantities.
For more information on how our MOQs are set, check out our MOQ guide.
Can I order more than one size or design to meet the MOQ?
Due to production set up costs, it's not possible to combine different sizes or designs to meet the MOQ.
For each noissue product, the MOQ applies to one size or design.
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