How long does it take to process a refund?
We facilitate refunds on a case by case basis. For assistance, get in touch with the team here.
Once a refund is approved, it will take 3-5 business days to be reversed in your account.
Can I pay a deposit?
All orders require payment to be made up front through our site checkout.
To discuss larger orders, get in touch with the team here.
Why do you want to save my card details?
This is entirely optional - saving your card details allows you to place future orders with us much more quickly.
I only have American Express. Is there another payment method I can use?
A PayPal account will allow you to use your American Express as your card to be charged. You can then use PayPal as the payment method at checkout.
Is my payment secure?
Absolutely! We use industry standard secure payment systems for your protection.
If you have any further queries, feel free to get in touch with the team here.
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