Why is my order on hold? noissue October 02, 2025 07:01 Updated If the status of your order is on hold, please contact our support team here so we can check right away and let you know what’s happening with your order. Related articles Can I upgrade my shipping option to get my order sooner? Shipping & Lead Times explained Are customs/import taxes/VAT/GST included in the price? What are your turnaround times? How do I order a sample pack?