Our pricing is structured to be as straightforward as possible, in most cases the price you pay at checkout is the final price - no extra fees or charges are added. All you have to do is sit back, relax, and wait for your noissue order to arrive at your doorstep! Need to track your order? Login and head to your 'My Orders' dashboard, or if your order has already shipped you can track more info here.
No duty/taxes required
The de minimis value threshold - a threshold that exempts imports from duty and/or tax/VAT - differs by country, so we recommend referring to your local import regulations for more information if your shipment will be exempt from these fees when entering your country.
If your order exceeds the de minimis value, your order will be processed as follows:
DDP Shipping (Duty paid)
If your shipping destination is any of the following, duty/taxes will be included in your order shipment:
- United States (US)
- United Kingdom (UK)
- New Zealand (NZ)
- Australia (AU)
- Canada (CA)
- European Union (EU)*
*Eurozone only: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain
DDU Shipping (Duty unpaid)
If your shipping destination is any of the following, duty/taxes will be charged and need to be settled:
- Rest of World (ROW)
- European Union (EU)*
*All non-eurozone countries
VAT/GST
VAT is only applied for orders shipping to the UK. GST is only applied to eligible countries. If you're unsure, any VAT/GST that is appropriate for your location will be shown at checkout.
If you run into any issues with receiving your order, just get in touch with us here, and we’ll be happy to help.