If you have an issue with your order, like a damaged/faulty product, wrong item, or missing items, please contact our customer support team immediately with your order number, a brief description of the problem and where possible photo/video evidence of the issue. We will work to resolve the issue promptly. To submit an issue:
Submit a ticket to our support team (Form: 'Existing Order' & Query: 'Faulty, damaged or incorrect item received')
There is a problem/issue with my order
